Mortgage Claims

If you took out a mortgage in the UK before October 2004 and a Mortgage Broker arranged it for you, you may be able to claim compensation relating to undisclosed commissions.

This is because the broker may have earned a significant amount of commission from the lender for arranging the mortgage with that particular lender, commission that was not disclosed to you before you purchased the mortgage, or you were told that a commission was to be paid to the broker, but were not told the amount of that commission.

Mortgage brokers have a duty to act in your best interests and provide you with impartial advice. If they have not told you they would be receiving a commission from a lender, or the amount of commission they would be receiving, this could mean the broker was not acting in your best interests and did not find you the best deal possible.

We are able to perform an assessment of your mortgage to establish if you may be able to make a successful claim for compensation relating to the presence, or amount, of any commission not being disclosed to you by your broker.

If, following our assessment, we do identify potential grounds for a claim we will contact you to discuss the options available to you, which may involve your case being referred to one of our partner law firms to handle any claim you may have.

You can of course make a claim yourself free of charge either directly against the mortgage lender, the broker who arranged the mortgage, or via the Financial Ombudsman Service (FOS), or, where the broker or lender is no longer trading, potentially via the Financial Services Compensation Scheme (FSCS).